
Chinthana GSM: Strategy to Sales, Mobile Phone E-commerce Platform

From Strategy to Sales: Mobile Phone E-commerce Platform
CLIENT: Chinthana GSM, Colombo, Sri Lanka
TECHNOLOGIES: WordPress, WooCommerce, Bootstrap, React, Cloudflare, WhatsApp Business, Google Analytics
SERVICES: Web Development, Cloud Hosting, SMS Gateway
WEBSITE: chinthanagsm.lk
01. The Challenge
When Chinthana GSM entered the mobile phone market in 2003, they faced the challenge of navigating an industry marked by constant technological evolution. Their focus on offering a diverse range of products, including mobile accessories, gadgets, and electronics not commonly found in other stores, presented the challenge of sourcing and delivering these unique items. Additionally, with a rapidly expanding market and an array of competing brands, Chinthana GSM needed to differentiate itself and establish a reliable reputation among consumers.
02. The Solution
Chinthana GSM addressed these challenges by building a business strategy centered on quality assurance, customer service, and a diverse product offering. They carefully curated a selection that encompassed popular brands such as Apple iPhones, Android smartphones, and various accessories, ensuring all devices were outright, unlocked, and competitively discounted. To enhance the customer experience, the company focused on providing expert product advice, helping customers make informed choices based on their needs and budget. Chinthana GSM also committed to friendly and reliable service, including comfortable warranty claims, thereby establishing a strong bond with their customer base. The company’s continuous emphasis on staying dynamic and embracing industry changes demonstrated their commitment to offering the best possible products and services in the ever-evolving technology landscape.
03. The Result
As a result of these strategic initiatives, Chinthana GSM successfully positioned itself as a trusted and flexible player in the market. They not only met the challenges posed by an industry marked by rapid technological advancements but also thrived by providing quality products, expert guidance, and customer-focused solutions.
2+
Years steady growth
2x
Growth in revenue
20,000+
Organic monthly visits